Discord for quick questions, email for the rest. A person answers either way.
Quick questions and setup help in the Discord. Streamers and the team usually answer within minutes.
Account trouble or a bug you want answered in writing. Email support and get a reply within a day.
Many channels, dedicated hardware and custom terms.
Read the code and file issues where the work is tracked.
Setup guides and every command, searchable.
Live health of the bot and dashboard.